One of our favorite things about building Encoding.com is the very candid feedback we receive from you, the users of the platform. While we have spent most of our time developing new features and improving performance, we heard from many of you over the past 6 months your dissatisfaction with the Client Interface. That said, we are proud to announce the launch of a major release to our web-based Client Interface.  What was once our Achilles heel we now believe is one of our most impressive features! Of course, you’ll be the judge of that.

No more Media List! The Media List section of the Client Interface previously enabled you to manage individual encoding jobs: add/delete, edit, process and restart.  The UI was slow with a large volume of jobs in the queue, and there was overlap with the Encoding Queue.  It seemed logical to combine the media management functions of the Media List into the Encodign Queue. Now you can edit, delete, process and restart jobs directly from the Encoding Queue. In addition, we have created a special section called “Add Media” which is dedicated to adding individual tasks via a browser from your hard drive, FTP/SFTP. HTTP, or S3 locations.  We have also added live job status updates to the Encoding Queue so you can see the progress of any job in your queue without reloading the page.

Key system metrics added to the Statistics section!
By popular demand, we have  added a few key system metrics to the statistics section, Encoding Success Rate, Average Queue Time, Average Processing time, and Average Connection Speed from your source destination to server to our cloud data processing centers.

Major Speed and Stability Improvements We re-architected the interface from the ground up to improve load times up to 150% faster and more efficiently for a larger set of popular web browsers.

Watch Folder Redesign Finally, we made some minor improvements to the Setup Interface for Watch Folders and the management of large numbers of Watch Folders.

Please don’t be shy and let us know what you think. It’s ok, we can take it. Praise is welcome as well — the positive reinforcement seems to work for our 6-year old kids. :)

Thanks,
- Gregg and Jeff

This entry was posted on Wednesday, November 18th, 2009 at 2:01 pm and is filed under Feature Updates. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.